If your vehicle:   Then:


Is under any Mercedes-Benz warranty (New Vehicle Limited Warranty, Extended Limited Warranty, Certified Pre-Owned Warranty)

You are eligible for complimentary Mercedes-Benz Roadside Assistance


Was purchased directly from an authorized Mercedes-Benz dealership prior to January 4, 2011 and you still own the vehicle

You are eligible for complimentary Mercedes-Benz Roadside Assistance


Is out of any Mercedes-Benz Warranty
Was not purchased directly from an authorized Mercedes-Benz dealership prior to January 4, 2011
You are not eligible for complimentary Mercedes-Benz Roadside Assistance. You may purchase individual Roadside services through the Mercedes-Benz Customer Assistance Center


As of January 1, 2014, Mercedes-Benz Roadside Assistance will offer the following complimentary services
for eligible vehicles:

• Roadside Assistance*
    • Replace a flat tire with a spare
    • Jump start
    • Deliver a small amount of fuel, should the vehicle run out.

• Complimentary towing to an authorized Mercedes-Benz dealership, given that the service/repair is completed
   at the dealership
    • If the repair is not performed at the dealership, a fee of $150 will be charged to the customer

*Roadside Assistance will be offered on vehicles which have received at least $100.00 in customer pay services at an Authorized Mercedes-Benz Dealer prior to 1/1/2014, provided that the request for Roadside Assistance is made within 18 months of said services.